Privacy Policy

1. Overview & Commitment

Hegab Academy ("we", "our", or "the Academy") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you enroll in our educational courses, register for hands-on surgical workshops, or use our digital services.

2. Information We Collect

We only collect information necessary to provide and manage your learning experience:

• Account Information: Name, email address, telephone/WhatsApp number, country, and professional specialty.
• Course & Learning Data: Video watch progress, quiz evaluations, attendance records, and certificate issuance records.
• Payment Transaction Data: Transaction reference IDs, payment method used, and amount in Egyptian Pounds (EGP).

3. How We Use Your Information

Your personal information is used exclusively to:

• Grant immediate access to enrolled online courses and video lectures.
• Issue accredited certificates of completion with unique verification QR codes.
• Confirm workshop seat reservations and send event access passes.
• Send essential administrative notices, receipt confirmations, and student support communications.

4. Data Protection & Sharing

We do not sell, rent, or lease your personal information to third parties or marketing brokers. Data is only shared with authorized service providers strictly required to operate the platform (e.g., cloud hosting, email delivery, and secure payment processing).

5. Your Rights & Account Deletion

You have the right to review, update, or request the deletion of your personal data and educational records at any time. You can do so directly from your student dashboard settings or by contacting our data protection officer at support@hegabacademy.com.